FAQ

Q：Do I need to log in to purchase?

A：No need. You can buy any product directly.

Q：What payment methods does the site support?

A：Our site accepts credit cards, PayPal, Google Pay and Apple Pay.

Q：How long is the shipping time?

A：The estimated time from the completion of the product to the delivery to your hands is approximately 5 to 30 days. Of course, it also depends on your location. In the event of natural disasters, war or other force majeure factors, the arrival time of the package will also be delayed. Thank you for your understanding!

Q：Does the product include taxes and shipping costs?

A：Product prices include taxes and fees. Shipping costs calculated at checkout.

Q：What to do if there is a problem with the product after receiving the package？

A：If the product itself has quality defects, we will ask for your opinion on whether to return or exchange the product for free or provide a refund. If the product is damaged during transportation, we will also ask whether you plan to resend it or refund it.

Q：How do I return an item?

A：Please see our Return Policy and contact us.

Q：Does the product have a warranty?

A：Not all items include warranty. Please refer to the detailed description on the product page to find out whether the product provides a warranty and the warranty period.

Help

Please feel free to contact us here